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Shipping & Return

 

 

SHIPPING TERMS AND CONDITIONS

 

SHIPPING RATES AND TRANSIT TIMES 



UNITED STATES & U.S. TERRITORIES.

Most orders are shipped via United States Post Office (USPS) within 24-48 hours after ordering. USPS Standard Shipping expected delivery of item(s) within 3-5 business days varying by state. USPS PRIORITY MAIL orders expected delivery is within 2-5 business days varying by state. For orders in Hawaii expected delivery is within 1-2 business day..

 

Customers requesting expedited shipping can choose from the following methods:

 

(FEDEX OVER NIGHT AND USPS EMS) orders that come in BEFORE 12 p.m. Hawaii Standard Time (HST) will be processed the SAME DAY except weekends and holidays. Note: FedEx Over Night Service is not available for all states. Please check your area at FedEx.com/us (our zip code is 96815).

 

CANADA
Express Mail® International service - 5 business days, $43.00   
Priority Mail® International Small Flat-Rate Box - 6-20 business days, $26.00 

INTERNATIONAL
Express Mail® International service - 5 business days, $61.00 and up
FedEx International Priority Mail service - 5 business days, (Call for more information)

 

FREE SHIPPING

For United States ONLY:


USPS Standard Shipping is FREE with a purchase of $39.00 USD or more (after credits/discounts are applied. Please note that shipping charges are not included in your purchase cart).

USPS PRIORITY MAIL shipping is FREE with a purchase of $120.00 USD or more (after credits/discounts are applied.  Please note that shipping charges are not included in your purchase cart).

FedEx 2nd Day shipping is FREE with a purchase of $150.00 USD or more (after credits/discounts are applied.  Please note that shipping charges are not included in your purchase cart).

Other Free shipping method may offer at the Holiday. Please contact us for more detail.

 

*This offer may be canceled at any time and is subject to change without prior notice.

*Shipping upgrades are not available on Free Shipping Promotion.

*Shipping upgrades are subject to the corresponding shipping charge.

*We reserve the right to change or discontinue Free Shipping Promotion at any time.

 *If your order is delayed we will notify you by phone or email.

 

SHIPPING/TERMS AND CONDITIONS:

FedEx and EMS guarantees on-schedule delivery of packages shipped via FedEx Over Night Services, FedEx 2nd Day and US Post Office Express Mail Service Select for all 50 states where these services are available.

The on-schedule delivery of packages guarantee DOES NOT apply to USPS Standard Shipping and PRIORITY MAIL shipments that are delayed due to causes beyond FedEx and USPS’s control, including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God; and any delay due to natural disasters and FedEx and USPS is not liable for any form of reimbursement on shipping charges.

 

RETURNS AND EXCHANGES

 

Thank you for your recent purchase. We trust that your Makani Hawaii jewelry purchase will be a source of beauty and pleasure for years to come. However, if you are not entirely satisfied, we will gladly exchange your item, and if you choose, we will provide you with a refund for most purchases. Please read on for more details.

 

Refund Method for Returns with Original Receipt

Money Order or Cashier Check purchases will be refunded with a Makani Hawaii company check.

Credit Card, Debit Card, or PayPal purchases will be refunded to the credit card used at purchase or credited to your PayPal account. We ask that you provide an original receipt with your request for refund.

 

Non-Refundable

Special Order/Custom Items including message engraved item cannot be returned or exchanged unless damaged upon receipt.

Pre-Paid Cards such as Gift Cards are non-refundable, and purchased items cannot be returned or used to purchase other gift cards. Special terms and conditions are included with each card. Makani Hawaii reserves the right to amend these terms at any time and to make exceptions on a case-by-case basis.

 

100% Satisfaction Guarantee

All returns and exchanges must be in original condition and include all accessories. Makani Hawaii reserves the right to deny any return or exchange and may request identification as a condition of return or exchange.

 

Silver, Titanium, & Tungsten Jewelry & Watches:

For silver, titanium, tungsten jewelry, watches and other inlaid products may be returned or exchanged within 14 days upon receipt. Please return item with original invoice and gift box.  A 15% Restocking Fee will be applied if your returned item is missing original invoice or gift box. This policy applies to ALL Makani Hawaii products.


**For ALL Exchanges and Returns, the customer is responsible for all shipping charges.**  
**For refund orders we will charge back the original shipping or what was paid if your order was sent by free shipping.**

**Personal and business checks will not be accepted**

 

Return Address

MAKANI HAWAII

334 Seaside Ave STE 800

Honolulu, HI 96815

Koa Wood Jewelry
Koa Wood Ring
Koa Wood Pendant
Koa Wood Earring
Koa Wood Money Clip
Koa Wood Fish Hook Necklace
Koa Wood Bracelet
925 Sterling silver Hawaiian Jewelry
New Arrival
Hawaiian Rings
Hawaiian Pendants
Hawaiian Earrings
Hawaiian Heirloom Bangles
Hawaiian Bracelets
14K Gold Hawaiian Jewelry
14K Hawaiian Pendants
14K Hawaiian Earrings
14K Hawaiian Wedding Rings
14K Gold Bracelet
14K Gold Chain
Opal Hawaiian Jewelry
Opal Earrings
Opal Pendants
Opal Rings
Opal Bangle Bracelets
Wooden Watch & Sunglasses
Wooden Watch
Wooden Sunglasses